If we could just simplify stuff (discharge instructions, number of stent brands to choose from, working with other departments, etc., etc., etc.) in health care the system would greatly improve.
Retailers are trying. From The Wall Street Journal:
For years, supermarkets, drugstores and discount retailers packed their shelves with an ever-expanding array of products in different brands, sizes, colors, flavors, fragrances and prices.
Now, though, they believe less is more.
The article is likly behind the password wall. So here’s the meat of their argument (though likely quite different than the benefits to health care, the general jist is that simplification improves business):
Now retailers are cleaning up the clutter. They are trying to cater to budget-conscious shoppers who want to simplify shopping trips and stick to familiar products. Retailers have found that eliminating certain products can lift sales and profits, in part by cutting excess inventory and making more room for house brands.
“All that go-go 1990s where we were adding items in and adding items in, and people wanted more, more, more, more choice… just didn’t pay off,” said Catherine Lindner, Walgreen’s divisional vice president for marketing development, at a recent conference. Looking at store shelves, “People say, ‘Whoa, you’re bombarding me. Help me figure out what I need.'”