Communication, or the lack there of, is a big problem in healthcare organizations. The multi-disciplinary nature of healthcare delivery is largely responsible for that. We need input from everyone to make decisions.
That’s also why change can seem so slow (Rather, that is why change is so slow). So instead of trying to include everyone, should we just include those who are necessary?
This is a difficult conundrum. I’ve long been an advocate of lots of communication. The effectiveness of that communication is the important measure, however, not the volume.
An article by Joel Spolsky on Inc. explains the perils of too much communication: molasses-like progress.