In recent years, I had thought it would be nice — but not essential — to dash off an e-mail to my physician if I had a question about a minor medical condition like a sore throat.
Escalate the medical condition — whether it’s an emergency or chronic care — and you begin understand why it becomes important for the many pieces of the unconnected medical community to get better connected.
Strike two came when I was waiting for the doctor in the examination room. The nurse first came in and logged into the GE medical history software (the actual machine was already logged in, didn’t check to see if it was logged in as administrator but I bet you anything it was/is). Then she left the room. Left the room with the software that contained every medical record of probably every Beth Israel patient logged in. At this point I was a little freaked out, but was happy to see that at least it timed out after 5 minutes of inactivity and logged the nurse out. Oh that and the computer in the room was totally unlocked, I had full physical access to the machine for a good 15 minutes totally unattended. I could have done anything to that machine.
Private health information slips out easily enough when people are careful, let alone when privacy is blatantly ignored. Connectivity is a key to health care transformation, but we need to make data secure all-of-the-time (read: every millisecond of every second) (and more HIPPA-like policies are not the answer).
Fries at the bottom of the bag: Speaking of The Barbarians, they’re responsible for the branding of Hello Health, which launched this week (check this out, talk about accomplishing a task). Good luck to Jay and company. Also, Likemind is Friday morning, so if you’re up early enough go check it out.